General

• Personal belongings: We cannot accept liability for any damaged, lost or stolen personal items.

• Class Bundles: Drop in class bundles are valid for 12 months from date of purchase.  You can only use your bundle to pay for yourself  – multi-booking on a bundle is not possible.  Class bundles are non-refundable.

• By booking a class with Matthew Gough Yoga on GymCatch you consent to receiving occasional emails from Matthew Gough Yoga about classes, workshops and retreats.  Your data is stored in a Mailchimp database that is GDPR compliant, and will never be sold or used for any other purpose.

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Bookings & Cancellations

• Bookings:

  • You can drop into some classes without booking online but please be aware that we run small group classes and as such drop-in spaces are sometimes limited. Priority will be given to students who book online. If you are having issues with booking online please let us know and we are happy to book a class for you.  

• Cancellations: We operate a 24-hour cancellation policy for all our classes. 

  • Early cancellations: All cancellations before the cancellation window should be made via your account on gymcatch. If you paid by class bundle you'll be refunded to that bundle. If you purchased an individual class you will be credited a single class bundle to use when you rebook which is valid on all classes except Weekend Warriors. Cancelling a Weekend Warrior class will result in a refund of a single class bundle that is only valid for future Weekend Warriors.

  • Late cancellations: Cancellations within the 24-hour window should be made on gymcatch to allow someone else to take your place. It would be appreciated if you can whatsapp or email the teacher directly also.  Please note that unless your place can be filled from the waiting list you will not receive a refund. 

  • No shows: If you are booked onto a class and fail to show up your class credit will be deducted from your account and is non refundable.

  • Late arrivals: Please contact your teacher directly if you're going to be late.  We can be flexible, but only if we know you're coming!